Contact

Our Customer Service team is available Monday through Friday, from 10:00 a.m. to 5:00 p.m., excluding public holidays. We aim to respond within one to two business days. Thank you for your patience.

Customer inquiries are reviewed during our business hours, from 10:00 a.m. to 5:00 p.m., excluding Saturdays, Sundays, public holidays, and the year-end and New Year holiday period.

We aim to respond within 24 hours to inquiries received during business hours on business days. However, depending on the nature of your inquiry, we may require additional time to respond or may be unable to provide an answer.

Our responses are intended solely for the individual who submitted the inquiry. The copyright in the content and wording of our responses belongs to our company.

Please do not publish, republish, reproduce, quote, or otherwise make secondary use of all or any part of our responses on websites, through third-party media or information services, in publications, or elsewhere without our prior written consent.

Please note that we may take appropriate action if our responses are published or reproduced without authorization, or if any false, defamatory, or reputation-damaging content concerning our company or our products is made public.